Privacy Policy

What do we do with your information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer's internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. We use PayPal, a third party payment processor, so we do not store your credit card or banking information. 

We may also automatically collect certain information through the use of "cookies”. These are small files that your browser places on your computer. We may use both session cookies and persistent cookies to better understand how you interact with our services, to monitor aggregate usage by our users and web traffic routing on our services, and to improve our services. Most Internet browsers automatically accept cookies. You can set your browser to notify you when you are sent a cookie. This gives you the chance to decide whether or not to accept it. If you disable cookies, you may not be able to take advantage of all the features of the Services. 

In addition to using cookies as described above, we also may permit certain third party companies to help us tailor advertising that we think may be of interest to users based on your use of the Website and Services and to collect and use other data about user activities on our Website and Services (e.g., to allow them to tailor ads on third party services). These companies may deliver ads that might also place cookies and otherwise track user behavior. These companies may use information about user behavior in order to provide customized advertisements across various services and products. In the course of providing these services, products or placing advertisements, these third party companies may place or recognize a unique cookie on your computer, and may record information to these cookies based upon your activities on our Website and Services and on third party websites. Each of these companies uses this cookie information according to their own privacy and security policies. If you wish to not have this information used for the purpose of serving you targeted ads, you may view a list of other third party service providers who collect information, and/or opt-out of such collection of information about you, by visiting

Email marketing: With your permission, we may send you emails about our store, new products, and other updates.



How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, or join our newsletter, we imply that you consent to our collecting it and using it for that specific reason only.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your contest for us to contact you, for the continued collection, use of disclosure of your information, at anytime, by contacting us at



We do not sell customer lists and we will not disclose or transfer your Personal Information to third parties without your permission, however, please see the Important Exceptions section below. 

Our servers are cloud-based and located in different countries, and as such your Personal Information may be available to the U.S. or other countries' governments or agencies under a lawful order made in that country, irrespective of the safeguards we have put in place for the protection of your Personal Information.


External Parties and Sites

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow the to perform the services they provide to us. However, certain third-party service providers, such as transaction procssors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

We recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy.

Google Analytics: Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at. 


Important Exceptions

We may disclose your Personal Information to third parties without your consent if we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone, or the information is required to investigate or prevent illegal activities, fraud, or violation of our Terms of Service. We may also disclose Personal Information when we believe in good faith that such disclosure is required by and in accordance with the law.


No Spam

We will not send you unsolicited commercial electronic messages, except for the purposes of completing a commercial transaction. If you provide us with consent to communicate with you through electronic media (e.g. email, SMS, instant messaging, social media), we will only send you information directly related to your use of the Website and/or the Services. You control when and how (e.g. email, SMS) we send most messages to you. You have the right to opt-out of receiving commercial electronic messages at any time by providing us with written notice. However, if you decide to opt-out of receiving commercial electronic messages from us, you may not be able to take advantage of all the features of the Website and/or the Services. As a user you are solely responsible for complying with spam legislation in relation to your communication with users through the Website or Services. 



As a website and service which caters to musicians, most of our users are 13 years or older. We do not intentionally collect personal information from minors aged 13 or younger. If we learn that we have collected personal information of a child under 13, we will take steps to delete such information from our files as soon as possible. 


Protecting Your Security

We take technical, contractual and administrative steps designed to protect your Personal Information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are also responsible for helping to protect the security of your Personal Information. For instance, never give out your password and remember to close your browser window when you have finished using the Website.


Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Office at